Meta is defending its risk mitigation process after facing criticism from the European Commission regarding its efforts to moderate content. The EU has launched a disinformation probe against the social media giant, suspecting the company of breaching online content rules. The commission believes that Meta’s current moderation efforts are inadequate in addressing deceptive advertising and disinformation. As a result, proceedings have been opened to assess Meta’s compliance with the Digital Services Act.
The EU’s concerns have been heightened by the rise of potential disinformation sources such as Russia, China, and Iran, especially in the lead-up to the EU elections. Last month, a Russian-sponsored network attempting to influence the vote was exposed, with politicians allegedly paid to promote Moscow’s narratives. Additionally, anti-establishment parties are accused of spreading their own disinformation to gain favor in the upcoming EU parliament.
In response to the EU’s investigation, Meta has defended its risk mitigation processes and expressed willingness to cooperate with the European Commission. However, concerns have been raised about Meta’s decision to discontinue its disinformation tracking tool CrowdTangle without a suitable replacement. The company has stated that a new technology, the Content Library, is in development to replace CrowdTangle.
Meta and other major online platforms, including Facebook, Instagram, Amazon, Snapchat, TikTok, and YouTube, must comply with the Digital Services Act or face hefty fines or even a ban for severe violations. Meta has a limited time to address the EU’s concerns and demonstrate progress in addressing the issues raised.